This article provides definitions of common Force Fleet Tracking terms. For specific instructions on using specific features, such as managing your account settings or creating a geofence, please refer to the articles written for those purposes.
Account: Registered Force Fleet Tracking user with valid username (email) and PW. There are three account types:
- Owner: The owner is the original subscriber. Owners have the most permissions in Force Fleet Tracking, such as adding and deleting users (other admins), devices, and managing account settings.
- Admin: Can add devices and drivers and assign devices to drivers.
- Drivers: Can check vehicles in and out, and request trip exports.
Account settings: Force Fleet Tracking feature (accessed by tapping your username/profile picture in the app) where you can manage your profile, adjust settings such as preferred measurement (imperial vs metric), add admins (if you’re the account owner), review your devices, and set your alert preferences (see Alerts, below).
Activation: Process of getting you up and running with your devices, the dashboard, and apps. Once you subscribe to Force Fleet Tracking, activation includes several instructional emails as well as a handy quick start guide that will be included with the devices when they are delivered.
Add fleet: Feature in the Force Fleet Tracking dashboard for owner/admins to add an additional fleet. Useful if you want to separate your fleet into different subsets (based on drivers, shifts, purposes, etc.).
Alerts: Feature in the Force Fleet Tracking app that generates notifications for a range of actionable events. This includes geofences (entry or exit), low fuel, DTCs, scheduled service, speeding, disturbances, recalls, low battery, and preventative maintenance. Alerts can be enabled/disabled under Notifications in Account Settings (tap your username/profile picture).
Apps: Web and mobile (iOS, Android) apps for fleet owners, admins, and drivers to make the most of Force Fleet Tracking.
Assigned vehicle: Force Fleet Tracking feature that allows a vehicle to be assigned to a driver.
Availability: Feature in Force Fleet Tracking that shows if a vehicle or driver is available or unavailable.
Average fuel consumption: Gives Force Fleet Tracking users insight into vehicle/fleet fuel usage (on a weekly or monthly basis).
CCPA: The California Consumer Privacy Act is a state statute intended to enhance privacy rights and consumer protection for residents of California. More details are available in the Privacy section.
Dashboard: Accessible interface in the Force Fleet Tracking web app that gives fleet owner and admins access to the company Force account and features.
Dashboard map: Map displayed on Force dashboard home screen. It will show the location of all vehicles with devices in your fleet and whether they are active or inactive.
Dashcam: See TrakView dashcam.
Device: Either GPS tracker or TrakView dashcam OBD-II devices that plug into your vehicle and deliver vehicle information to the Force apps. Plug-in location is typically near the steering column, under the dashboard.
Driver: Drivers are company employees/drivers registered in Force by fleet admins and then assigned (and unassigned) to specific fleet vehicles.
Drivers tab: In the Force app, the Drivers tab displays all drivers registered to your Force fleet. Details shown include first and last name, assigned vehicle(s) and vehicle plate number.
DTC: DTC stands for "diagnostic trouble code." DTCs are used by automobile manufacturers to diagnose vehicle problems. OBD-II devices can identify and interpret many DTCs, including what the issue is and severity.
Fleet: The vehicles into which you have inserted devices and that are activated and registered in Force. Multiple fleets can be created in your Force dashboard.
Force Fleet Tracking: Small-business fleet monitoring and tracking solution powered by Mojio, available at forcefleettracking.com.
Geofence: Definable boundary that can generate a notification when a vehicle crosses (enters or exits) a set boundary. This feature is available from the Geofences tab in the Force apps.
GPS Tracker: Force Fleet Tracking uses 4G LTE GPS trackers on its Starter and Premium plans. The devices plug into your vehicles' OBD-II ports to access vehicle diagnostics and provide GPS tracking capabilities.
GPS tracking: OBD-II devices include GPS tracking capabilities that let you monitor the location and status of your vehicles in real time.
IMEI: An IMEI is a unique 16 digit number that identifies individual OBD devices. The IMEI number is shown on the label of your devices and also in the apps on a vehicle's details page.
Integrated emergency response: Service (in development) that will provide automatic crash detection (on the devices when a vehicle is involved in an incident) and instigate a call to emergency response services.
OBD-II port: Port available in your vehicle (typically under the dashboard, near the steering column) that you plug your Force Fleet Tracking devices into.
Recall: Notice sent out by vehicle makers when a post-production issue is identified in a specific vehicle (make, model, or year). If a recall is issued for a vehicle in your fleet, an alert will be generated in the apps to inform you of this.
Report: Reports can be generated in the Force apps at any time by the account owner or admins (from the Reports tab). Reports are delivered as CSV files via email. Available reports include vehicle health, idling, vehicle usage, driver summary, RoadScore, fleet inventory, trip history, and hardware status.
Risky driving behavior: Force dashboard feature that gives you valuable insight into driver behaviors such as harsh brakes, rapid accelerations, idling, and speeding.
RoadScore: Feature that generates a driver score for every trip (and cumulatively) based on the risky driving behaviour criteria and other stats.
Service agreement: Terms that govern usage, returns, program/product performance, etc. in Force.
Service schedule: Service schedules are set by automotive manufacturers. Force will generate alerts of any scheduled services for your vehicles.
Trails: Force feature that shows timeline of trips for a vehicle or a driver.
TrakView Dashcam: The TrakView Dashcam is available for on Force Fleet Tracking Pro plans. It has dual-facing HD cameras that capture video inside and out, and comes with a 256GB SD card. The camera uses 4G LTE connectivity to transfer video clips to the cloud for playback and storage. Like GPS Trackers, it is OBD-II powered and includes virtually all the same features that Force users enjoy with GPS Trackers
Trip history: Force dashboard setting that shows all fleet activity, starting from most recent activity. To view, tap on a vehicle to open its status page. Trips will be shown beneath the map. Trip history is also available under Reports/Trip History, where you can save the history by tapping on Export (top right) to generate a report.
Vehicles: Vehicles registered to your fleet in Force.
Vehicles tab: In the Force app, this tab displays all vehicles with registered devices. Information available for a vehicle includes make, model, year, plate number, driver’s name (if assigned), vehicle status (active or inactive), fuel level, health indicators, device IMEI number, active DTCs or recalls, and other info.
Vehicle health: Feature in Force that lets you monitor vehicle health factors (such as battery levels and maintenance schedules) to reduce the time and money needed to own and operate vehicles.
Vehicles in need of attention: Force feature that flags vehicles in the dashboard that might be in need of mechanical attention/repairs (based on DTCs, recalls, service schedules, fuel and battery levels, etc.).
Vehicle profile: Specific information about a vehicle, including year, make, model, VIN, odometer reading, license plate number, and color.
Virtual glovebox: Feature that provides secure digital storage of vehicle documentation.